CITY GOVERNMENT OF TABACO

Llorente St., Quinale-Cabasan, Tabaco City, Albay

For detailed information on the services, procedures, and service standards of the City Social Welfare and Development Office (CSWDO), please refer to the official Citizens’ Charter below.

View Citizens’ Charter →
Tabaco City, Albay, Philippines

City Social Welfare and Development Office

CSWDO Profile, Institutional Overview & Social Welfare Services
Empowering individuals, families, and communities through accessible social protection, responsive social services, and inclusive community development.

Who We Are

Institutional Overview

The City Social Welfare and Development Office (CSWDO) is the primary local government office responsible for the delivery and coordination of social welfare and development services in the City of Tabaco. It works to protect the rights, promote the well-being, and improve the quality of life of individuals, families, and communities, particularly those who are poor, disadvantaged, vulnerable, or experiencing crisis.

Through social work interventions, social assistance, community-based programs, and partnerships with government agencies and other stakeholders, the CSWDO seeks to ensure that residents in need have access to appropriate social protection and developmental services.

The office facilitates programs for families and communities, children and youth, senior citizens, persons with disabilities, women, and other vulnerable sectors. It also supports disaster relief and recovery through social welfare assistance, family profiling, relief coordination, and psychosocial support.

In carrying out its responsibilities, the CSWDO coordinates with barangays, national government agencies, civil society organizations, non-government organizations, and other partners to promote inclusive development and improve access to appropriate social services.

Governance & Mandate

Legal Foundation

The CSWDO derives its primary mandate from the Local Government Code of 1991 and other applicable national laws, implementing rules and regulations, and local ordinances. These provisions establish the responsibility of local government to promote general welfare and provide basic social welfare services.

Our Responsibilities

Core Functions and Responsibilities

The CSWDO performs social welfare planning, case management, assistance, protection, community development, disaster support, and inter-agency coordination to address the needs of individuals, families, and communities.

01. Social Welfare Planning and Policy Development

Formulates social welfare plans, programs, projects, and proposed measures to address the needs of disadvantaged individuals, families, and communities.

02. Social Work and Case Management

Conducts social case assessments, interviews, home visits, counseling, case management, referrals, and follow-up interventions for individuals and families requiring assistance.

03. Assistance to Individuals and Families in Crisis

Assesses needs and facilitates appropriate social assistance and referrals in accordance with program guidelines and available resources.

04. Child and Youth Welfare and Protection

Implements child protection, early childhood development, youth development, and interventions for children at risk and children needing special protection.

05. Family and Community Welfare

Develops and supports interventions that strengthen family functioning, community participation, and access to social protection services.

06. Protection of Women and Vulnerable Sectors

Coordinates welfare services and referrals for survivors of violence, abuse, exploitation, trafficking, and other forms of harm.

07. Senior Citizen and PWD Welfare

Supports programs promoting the welfare, participation, inclusion, and access to services of senior citizens and persons with disabilities in coordination with concerned offices.

08. Community Development and Poverty Reduction

Facilitates community-based interventions, referrals, and appropriate developmental programs for disadvantaged families and communities.

09. Disaster Response and Emergency Assistance

Provides social welfare services, profiles affected families, facilitates relief and referrals, and supports recovery and rehabilitation during and after disasters and emergencies.

10. Program Monitoring and Coordination

Monitors social welfare programs, maintains appropriate records and reports, and coordinates with government agencies, barangays, civil society organizations, and partners.

Our Direction

Vision & Mission

Our Vision

CSWDO Vision

An improved quality of life for Tabaqueños through empowerment of poor, disadvantaged, vulnerable individuals, groups and communities towards self-reliance.

Our Mission

CSWDO Mission

To provide an effective, efficient and timely delivery of basic social welfare programs, services and interventions among the poor, disadvantaged and vulnerable individuals, groups, families and communities.

Strategic Direction

Objectives & Goals

Objectives

  1. To promote Social Welfare Development (SWD) as a primary area of concern for all LGU offices, NGOs, CSOs, and other partner stakeholders.
  2. To empower the most vulnerable individuals, families and communities and help them achieve self-reliance and self-sufficiency.
  3. To provide easy access to social services for all clientele groups.

Goals

  1. Formulate plans and programs responsive to the needs of poor, disadvantaged and vulnerable individuals, groups, families and communities.
  2. Ensure efficient and timely delivery of basic social services.
  3. Promote preventive, protective, rehabilitative and developmental programs and services for Tabaqueños.
Our Principles

Core Values

The CSWDO upholds values that guide its service to the public and its work with individuals, families, and communities.

Responsibility

Be responsible for our choices and accountable for what we do and who we are.

Fairness

Play by the rules, be open-minded, and listen to others.

Respect

Honor the worth and dignity of others according to the Golden Rule.

Caring

Be kind and compassionate, help people in need, and express gratitude.

Trustworthiness

Be honest, do what you say, and have the courage to do the right thing.

Citizenship

Know and obey the laws and participate in community activities.

Public Assistance

Programs & Services

The CSWDO implements and facilitates the following social welfare programs and services, subject to applicable laws, approved guidelines, eligibility requirements, and available resources. Select a program to view its services.

01. Family and Community Welfare Program
  • Livelihood Program
  • Organization, mobilization and capability building of support groups
  • Special Social Services for solo parents and their children
  • Empowerment and Reaffirmation of Paternal Abilities Training (ERPAT)
  • Capacity Development for Indigenous People
  • Pre-marriage Counseling (PMC)
  • Parents Effectiveness Service (PES)
  • Family Therapy, Casework and Counseling
  • Core Shelter Assistance
  • Drug Rehabilitation Program
  • Comprehensive Program for Children, Families, and Indigenous People in the Street Situation (COMPRE)
02. Children and Youth Program
  • Augmentation for service providers' honorarium
  • ECCD Program and technical assistance to Child Development Workers
  • Organization of Pag-asa Youth Association (PYAP)
  • Educational assistance for poor but deserving college students
  • Operationalization of Tabaco City Youth Home
  • Peer counseling and diversion services for children in conflict with the law (CICL)
  • Temporary shelter, rescue and protective custody for children victims of abuse
  • Program materials such as books, manipulative and educational toys, and hygiene kits
  • Special social services for children in the street
  • Psychosocial intervention for children in need of special protection (CNSP)
  • Programs and services under RA 11930 or the Anti-OSAEC Law
03. Senior Citizens Program
  • Locally funded Social Pension for senior citizens
  • Longevity or birthday gift
  • One-time assistance for octogenarians, nonagenarians and centenarians
  • Sustainability of senior citizens center operation
  • Organization and mobilization of BASCA and FSCAP
  • Neighborhood support services for older persons
  • Operationalization of Senior Citizens' Day Center
04. Persons with Disability Affairs Office (PDAO)
  • Issuance of Person with Disability (PWD) Identification Card and booklet
  • Availment of educational assistance
  • Availment of Assistance in Crisis Situation (AICS)
  • Psychiatric consultation and follow-up check-up
  • Partnership with people's organizations
  • Community-Based Rehabilitation
  • Sustain Sentrong Kalusugan operation
  • Capability building for organizations through training of Rehabilitation of Orthopedically Impaired (ROI) field workers
  • Government and NGO partnerships and linkages
  • Provision of assistive devices
05. Women Welfare Program
  • Organization of support groups (KALIPI)
  • Livelihood and skills training
  • Self-enhancement skills development
  • Maternal and child care skills development
  • Operationalization of Women Crisis Center
06. Sustainable Development Goals
  • Aid to Individual in Crisis Situation (AICS)
  • Emergency Shelter Assistance
  • Food for Work
  • Cash for Work
  • Recovery and Reintegration Program for Trafficked Persons (RRPTP)
  • Supplemental Feeding for Day Care Children
  • Support to other National Government Agencies' programs and services
07. Disaster Relief and Recovery
  • Social welfare assistance
  • Family profiling
  • Relief coordination and distribution
  • Psychosocial support
  • Camp Coordination and Camp Management
Our Personnel

Staff Complement

The following personnel are included in the staff complement supplied for the City Social Welfare and Development Office.

No. Name Position / Designation
1Jennifer R. MayoCity Social Welfare and Development Officer
2Cristina K. BonaguaSocial Welfare Officer IV / Tabaco City Youth Home Center Head
3Ana Rosario M. SerranoDisability Affairs Officer IV / PDAO Head
4Ma. Jodelma M. CanoSocial Welfare Officer III / ECCD Focal Person
5Venus B. CuachinSocial Welfare Officer III
6Fenina C. BrutasSocial Welfare Officer III
7Ronalo B. BarbacenaSocial Welfare Officer III / Designated LYDO
8Mylyn B. BaloloySocial Welfare Officer II / Tabaco City Youth Home Case Manager
9Ernest Matthew B. Cledera IIISocial Welfare Officer I
10Kashmere Diane O. CañoSocial Welfare Officer I
11Ma. Loren C. PreagolaSocial Welfare Officer I
12Rhialyn C. BornasalSocial Welfare Officer I
13Blesilda S. BaclaoSocial Welfare Assistant
14Rachielle M. BonaguaSocial Welfare Assistant
15Rainier D. BongalonAdministrative Aide II
16Julian F. CarulloAdministrative Aide I
17Fatima B. AlfaroAdministrative Aide I
18Rosalie M. BrocelangoAdministrative Aide I
19Cherry Lyn D. AquinoAdministrative Aide I
20Marivic R. BurcerContract of Service / Physical Therapist
21Myrna B. BandolaContract of Service / Social Worker
22Jean B. MirafloresContract of Service / Appointed OSCA Head

The office also reports 62 Job Order employees. Please verify the current personnel list before publication.

Get in Touch

Contact & Public Assistance

Office

City Social Welfare and Development Office (CSWDO)

Official Facebook Page

Cswd Tabaco ↗
Visit the official CSWDO Tabaco City Facebook page for updates and announcements.

Public Assistance

Contact or visit the office for inquiries about programs, eligibility requirements, documentary requirements, and application procedures.

Commitment to the Public

The City Social Welfare and Development Office is committed to delivering responsive, accessible, and accountable social welfare services that uphold human dignity, protect vulnerable individuals and families, and promote inclusive community development.